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LDSH 0503 - Customer Service – Making It Memorable

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LDSH 0503 - Customer Service – Making It Memorable

Customer Service – Making It Memorable image

Description

What is memorable customer service? How can we go from good to great? Does attitude really matter? What are the best ways to handle different customer styles? Join Brad Anderson, from Blueprint to find out answers to these and other critical customer service questions during this fun, entertaining and information packed session. To accommodate scheduling needs you can choose one of the 4 offered times.

By the conclusion of this workshop participants will be able to:

• Describe examples and identify benefits of memorable service
• Demonstrate specific communication styles to use when interacting with customers
• Learn to avoid customer service “cuss” words
• Adapt to four specific customer personality styles
• Understand simple ways to make connections to customers
• Utilize techniques when handling customer complaints and difficult customer situations

Instructor: BRAD ANDERSON, Blueprint Hospitality – Architects of Training
Custom Fit Partnership 40%: Pay only $30 (for qualified sponsoring companies) – Call 435.674.8644 for more information

Description

What is memorable customer service? How can we go from good to great? Does attitude really matter? What are the best ways to handle different customer styles? Join Brad Anderson, from Blueprint to find out answers to these and other critical customer service questions during this fun, entertaining and information packed session. To accommodate scheduling needs you can choose one of the 4 offered times.

By the conclusion of this workshop participants will be able to:

• Describe examples and identify benefits of memorable service
• Demonstrate specific communication styles to use when interacting with customers
• Learn to avoid customer service “cuss” words
• Adapt to four specific customer personality styles
• Understand simple ways to make connections to customers
• Utilize techniques when handling customer complaints and difficult customer situations

Instructor: BRAD ANDERSON, Blueprint Hospitality – Architects of Training
Custom Fit Partnership 40%: Pay only $30 (for qualified sponsoring companies) – Call 435.674.8644 for more information

4/20/2020

20 Seats Remaining

Time Location Instructors
Monday: 8:00 AM - 12:00 PM A223 (Industrial Training East) Fitzgerald

Cost: $50.00

4/20/2020

20 Seats Remaining

Time Location Instructors
Monday: 1:00 PM - 5:00 PM A223 (Industrial Training East) Fitzgerald

Cost: $50.00

4/21/2020

20 Seats Remaining

Time Location Instructors
Tuesday: 8:00 AM - 12:00 PM A223 (Industrial Training East) Fitzgerald

Cost: $50.00

4/21/2020

20 Seats Remaining

Time Location Instructors
Tuesday: 1:00 PM - 5:00 PM A223 (Industrial Training East) Fitzgerald

Cost: $50.00

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